SM Agency

SM Agency

About the Author

SM Agency is a full-service digital agency specialising in creating emotional experiences through marketing. We rely on the newest neuroscientific methodology and technology which allow us to get +97% precision in audiences’ emotional understanding and +250% campaigns performance growth. Our experienced team helps brands of any nature connect with customers at a deeper level and get the most out of their marketing campaigns.

The best social media firms to work with in 2022


In this article, you will find the best social media firms in London to work with for higher business visibility, engagement, and profit growth.

Unlike pay-per-click advertising, social media scheduling and engagement don’t cost a thing in terms of a separate budget and getting people clicking through to your website, or even better, converting right there and then. What’s more, if you have a trustworthy brand with a social media page, then it’s more than likely that you will receive recommendations and referrals from current clients and customers. Managing your brand’s social media marketing can be a challenging and time-consuming task. This is why working with the best social media firms for your business is crucial to having success on these platforms.

Social media now goes beyond copy and advertising materials, encompassing a wide range of media types, posts, sharing, and much more. By creating engaging and consistent content, you can ensure your brand awareness remains high, and that your audience is always listening and responding. If you think about it, a good social media marketing agency will give you the right guidance on how to properly communicate with your customers using social media channels and how to keep them engaged.

As a business, it is essential to work out which social media platform your target market uses most often, and how to maximise your marketing reach on that channel. So, if you’re going to realise the benefits of social media marketing, you need a strategy that cuts through the competition. A strategy that delivers eye-catching and engaging content and gets your business the attention it deserves.

The first stage in any digital funnel is awareness, so naturally, you want to be advertising in the places your target audiences are looking. It is only in the last decade or so that we have had the power to advertise on a medium which is always in someone’s hand or pocket, but many businesses still aren’t capitalising on this. Your goal should be to grab the attention of your market and keep it, while you get them to carry out actions along the way. To do this, you need to increase your followers and engagement numbers through a high-quality strategy.

As social media marketing experts, we’ve managed organic platforms for global brands with our unique strategies for building and nurturing engaged audiences. We take the time to learn about your audience using real data, then we map out your customers, learn their habits, where to find them online, and the best language in which to speak to them. As well as ongoing posts, we can work with you to create more targeted marketing campaigns, run competitions and introduce pay-per-click advertising. Our digital specialists are experts at effectively tailoring social media adverts to target your demographic audience and desired outcome, whether that’s brand awareness, clicks to your website, or lead generation.

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As one of the best social media firms in London, Serendipity Marketing works with most of them including the most popular and prolific social platforms including Facebook, LinkedIn, and Instagram. With an array of business professionals and potential leads, LinkedIn is the perfect place to reach out to your target audience. We help you manage the sharing of content across the company and personal accounts to increase how many people you reach online.

Serendipity Marketing initially was a dedicated Social Media Marketing Agency based in London, before growing and developing other divisions and thus social media is at the heart of our marketing campaigns. As social media specialists, we have deep end-to-end knowledge of how to use utilise social media for business & how it integrates and benefits other channels such as Influencer Marketing & Search Engine Marketing. Our social media analytics platforms provide indispensable insights into competitor activity and by studying them, we can better understand your target audience as well as how to differentiate our campaign and secure you the best results. Combining competitor data with our own knowledge of the social landscape provides a clear picture of what’s happening on social and helps shape your strategy into a winning one.

As we value clear communications we go out of our way to make sure that you understand everything that’s been said and what it means for your business. Our teams deserve huge praise for their efforts having worked closely with our amazing clients to achieve high performances. It acts as a ground-up strategy to make sure you get the fundamental foundations correct.

If you already have a brand presence online, it’s a good idea to look at which social platforms are already working well organically and starting there. A social media marketing plan aids the implementation of a social media marketing strategy. The answer is yes if your prospects and customers are discussing and sharing information connected to your product via social media channels. Some business-to-consumer companies employ teams of people to listen to online forums and conversations and interject where suitable.

Good social media marketing and management will take care of this. When creating social media strategy and content, it’s important for your agency to know who your audiences are, as it helps to dictate the messaging used, and even which channels are used to reach them. Our creative team will then develop a social media strategy for you. This will include your, target audience, tone of voice, mission statement, campaign ideas & goals.

"Working with Serendipity Marketing for our social media management is a breeze. They understand the local market like no other, are extremely timely and flexible, work proactively for posts and reporting, and have exactly the right touch for our premium chocolate products." - this is what the CEO of a London- based retail company says about working with us.

Request your free, no-obligation digital marketing consultation now to see how we can help you grow your business with social media marketing. That means no more leaving your company Facebook updates to the intern — or just leaving them full stop. No more late nights stressing out over whether your customers expect you to be on Instagram or TikTok. We’ll build your online following, and with great content on the right platforms, we’ll increase engagement, trust, and interest in your brand.

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